TERRA bioethanol fireplace Cocoon

Fokus will deliver the products ordered online to the address specified in the order in collaboration with available couriers such as Fercam and Italsarda in the Islands, D.B Group and Bianchi in Europe and around the world, who will contact the customer at the telephone number indicated at the time of order, to agree on the day and time for delivery.

The delivery times of the goods are 15-20 working days in Italy and 30-40 days in Europe starting from the crediting in the Fokus bank account in case you decide to pay by bank transfer or in the case of payment by Recharge your Postepay.

For shipments outside Europe, write to us or send an email and we would be happy to inform you about the timing and submit our best offer within a few days.

Deliveries will be made from Monday to Friday during normal working hours.

All deliveries are considered to be made on the ground floor.

Under no circumstances can Fokus be responsible for delays in delivery by the courier.

At the time of delivery the customer is required to check:

- that the number of packages corresponds to what is indicated in the D.D.T.

- that the packaging is intact, not damaged or wet.

Any damage must be immediately reported to the courier, possibly rejecting the goods or otherwise by adding the words "Collection with reserve" to the transport document, communicating it immediately to the address: info@fokussrl.com

Shipping costs are automatically calculated at the time of purchase by our system and are added to the total.

You can register without obligation, fill your cart with the items you are interested in, check the shipping costs and see that they even decrease if you purchase more products and all this in order to satisfy our customers in the best possible way.

Bank transfer

Fokus di Ballarin Nicola
BANCADRIA CREDITO COOPERATIVO DEL DELTA
Filiale di Adria (Rovigo)
Codice IBAN: IT41Z0898263120000001005167
Codice SWIFT: CCRTIT2T97A
Codice BIC: CCRTIT2T97A

ATTENTION:

Make the bank transfer within 3 working days and send a copy of the payment receipt via e-mail to the address: info@fokussrl.com

or by fax to the number. +39 0426 21544.

When Fokus receives a copy of the payment, it will process the order.

Otherwise the order will be cancelled.

PayPal / Credit Card

PayPal, an eBay group company, allows anyone with an email address to send and receive payments online easily, quickly and securely. Registering for the service and sending money are free and you can make instant payments in complete safety with your credit card. No one can find out about the PayPal codes used by your customers.

Activating your PayPal account is very simple and can be done in just a few minutes. PayPal automatically encrypts sensitive information using the Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits (the maximum commercially available length). PayPal is a company of the eBay group.